Six plus hours uninstalling and re-installing Adobe Creative Suite 3 (OS-X)
Adobe Illustrator CS3 crashed every time I tried to print to a CD on my Epson Stylus Photo R220. I decided to re-install Adobe Illustrator CS3. I did an uninstall with the uninstaller found in /Applications/Utilites/Adobe Installers. I then tried to re-install Adobe Illustrator CS3 with the installation DVD. Twenty minutes into the installation, it said
“Please insert Adobe ExtendScript Toolkit 2 to continue installation” I googled the error and found this Adobe support page, Message “Please insert Adobe ExtendScript Toolkit 2 to continue installation” when you install, reinstall or repair a CS3 Suite or CS3 application (Mac OS) I could not find a “Add or Remove Adobe ExtendScript Toolkit 2 alias” in /Applications/Utilites/Adobe Installers, so I decided to re-install the whole suite!
One of my co-workers warned that I needed to completely remove CS3 preferences, plists, and all those other files that OS-X applications install but never remove!!! I finally found this Adobe Support page, Remove CS3 prerelease software (Creative Suite and individual applications). I figured that it would remove release software, too. I believe that it does, but be sure you know what you doing when you use it. This script runs from the terminal, so it mainly a UNIX shell script that deletes folders and files.
I am now back to Illustrator 13.0.0 instead of 13.0.2, but only after more than six hours of uninstalling and re-installing Adobe Creative Suite !
A note about the author
I love working in a field that changes every day. I am a web developer/designer with an agency background. I have empathy for the user first, then developers, then machines. I follow web standards, coding conventions, then, I do whatever it takes to make it work. Visit my contact page, even if you would just like to say hello. To stay in touch, follow me on Twitter
Further Reading on Illustrator
- Package links for output: Illustrator collection script
- Graphic web design and cascading style sheets
- Illustrator: Align objects without moving one of the objects
Further Reading on OS-X
- Project organization: A reasonable file framework
- DVD Studio Pro stops DVD burn / format
- The stupidest Apple OS X feature
Further Reading on Photoshop
- CSSsprite: Photoshop script combines two images for CSS hover
- Graphic web design and cascading style sheets
- Saving large Photoshop documents (PSD)